Remote Hearing Care

Professional hearing care from the comfort of your home. Virtual consultations, remote adjustments, and follow-up appointments — all through telehealth.

Not every appointment requires an in-office visit. Our remote hearing care services bring professional expertise directly to you through secure video consultations and advanced hearing aid connectivity features.

What Can Be Done Remotely?

Initial Consultations

If you're considering hearing aids or have questions about your hearing, a virtual consultation is a great first step. We can discuss your concerns, review your history, and help you understand the next steps — all without leaving home.

Hearing Aid Adjustments

Many modern hearing aids support remote programming through their companion apps. If you're experiencing issues with volume, comfort, or sound quality, Andres can make real-time adjustments to your hearing aids during a video appointment. Supported by most current Phonak, Oticon, Starkey, and Signia models.

Follow-Up Care

After your initial fitting, follow-up appointments are an important part of your hearing aid journey. Remote follow-ups are ideal for checking in on your progress, addressing questions, and making fine-tuning adjustments without the drive to our office.

Troubleshooting

Hearing aid not working properly? Before driving to the office, schedule a quick video call. Many common issues — volume too low, feedback, connectivity problems — can be diagnosed and resolved remotely.

How It Works

  1. Schedule — Call us or use our contact form to request a remote appointment
  2. Connect — We'll send you a secure video link at your appointment time
  3. Consult — Meet with Andres face-to-face via video for your appointment
  4. Adjust — If needed, hearing aid settings are updated in real-time through your hearing aid app

When Should You Come In-Person?

Some services require an in-office visit, including initial hearing evaluations, hearing aid fittings with Live Speech Mapping, physical repairs, and cerumen removal. We're always happy to see you at any of our four Kentucky locations.

Schedule a Virtual Visit

Convenient hearing care from anywhere in Kentucky. No driving required.

Book Virtual Appointment

Remote Services Include

  • Video consultations
  • Remote hearing aid adjustments
  • Follow-up appointments
  • Troubleshooting & support
  • Insurance & benefit questions

Hearing Care From Anywhere

Schedule a virtual appointment and get expert care without leaving home.

Schedule Appointment